Terms & Conditions

Electronic Record

This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules thereunder, including amended provisions relating to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring publication of rules, regulations, privacy policy, and Terms of Use for access or usage of the website https://cozycapsules.in including the related mobile site and applications (collectively referred to as the "Platform").

Platform Ownership

The Platform is owned and operated by Cozy Capsules, having its registered office at:

547/2, Cozy Capsules,
Valanesam Road,
Kodaikanal, Dindigul,
Tamil Nadu – 624103, India.

Throughout these Terms & Conditions, references to "Platform Owner", "we", "our", and "us" refer to Cozy Capsules.

Acceptance of Terms

Your use of the Platform, services, and tools is governed by these Terms of Use together with all policies incorporated by reference. By accessing, browsing, registering, booking, or otherwise using the Platform, you agree to be legally bound by these Terms and all applicable policies.

Any additional or conflicting terms proposed by you are expressly rejected and shall have no legal effect.

We reserve the right to modify these Terms of Use at any time without assigning any reason. It is your responsibility to review these Terms periodically for updates.

User Eligibility and Registration

For the purpose of these Terms, "User", "You", and "Your" shall mean any natural person, legal entity, guest, customer, or visitor accessing the Platform.

To access certain services, you may be required to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and for all activities conducted through your account.

Accuracy of Information

Neither Cozy Capsules nor any third party provides any warranty or guarantee regarding the accuracy, completeness, timeliness, performance, reliability, or suitability of information and materials available on this Platform.

You acknowledge that information on the Platform may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

Use of Services

Your use of the Platform and Services is entirely at your own risk and discretion. You are solely responsible for ensuring that our Services meet your specific requirements.

By initiating a booking, reservation, purchase, or other transaction through the Platform, you acknowledge that you are entering into a legally binding and enforceable contract with Cozy Capsules.

Payments and Charges

You agree to pay all charges, fees, taxes, and other applicable amounts associated with the Services availed through the Platform.

All bookings remain subject to confirmation, availability, successful payment processing, and compliance with our policies.

Intellectual Property Rights

All content available on the Platform, including but not limited to text, logos, graphics, photographs, images, designs, layouts, software, icons, and visual elements, are proprietary to Cozy Capsules or licensed to us.

You shall not acquire any intellectual property rights, title, or interest in any content displayed on the Platform.

Prohibited Activities

You agree not to:

• Use the Platform for unlawful, fraudulent, or illegal activities.
• Violate any applicable Indian or local laws.
• Attempt unauthorized access to our systems or accounts.
• Copy, reproduce, distribute, or exploit Platform content without permission.
• Interfere with the operation or security of the Platform.

Third-Party Links

The Platform may contain links to third-party websites for your convenience. Upon accessing such websites, you will be subject to their respective terms, privacy policies, and practices.

Cozy Capsules is not responsible for the content, services, or policies of third-party websites.

Indemnification

You agree to indemnify, defend, and hold harmless Cozy Capsules, its affiliates, directors, officers, employees, agents, and partners from and against any claims, losses, damages, liabilities, penalties, expenses, or legal fees arising from:

• Your violation of these Terms.
• Your breach of applicable laws.
• Your infringement of third-party rights.
• Your misuse of the Platform or Services.

Force Majeure

Neither party shall be liable for failure or delay in performing obligations under these Terms due to events beyond reasonable control, including but not limited to natural disasters, floods, fires, pandemics, government restrictions, internet failures, power outages, strikes, or other force majeure events.

Limitation of Liability

To the maximum extent permitted by law, Cozy Capsules shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from the use of or inability to use the Platform or Services.

Governing Law

These Terms and any dispute or claim arising out of or relating to them shall be governed by and construed in accordance with the laws of India.

Jurisdiction

All disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

Contact Information

Any questions, concerns, notices, or communications relating to these Terms & Conditions may be submitted through the contact information provided on the Cozy Capsules website.